Links and FAQs
Browse helpful resources and answers to common questions about our services.
Links and FAQs
Frequently Asked Questions
Q. Who can join Members 1st Credit Union?
A. Anyone who lives or works in the counties of Windham, Bennington, Rutland, and Windsor in Vermont; Sullivan and Cheshire counties in New Hampshire, and Franklin county in Massachusetts. Any immediate family member of a current member.
Q. What do I need to have with me when opening a new share account (savings)?
A. You must have a VALID driver's license or picture ID and PROOF of residency. Children need to have a birth certificate and a Social Security Card. All new members must open a Share Account with a minimum balance of $25.00 (which must remain in the account as long as you are a member).
Q. I am 62. Do you have a free checking account?
A. YES. If you have your pension or social security direct deposited to your account, your checking is free, and you can get one box of BASIC checks free of charge per year. We also offer Platinum Checking free of charge as long as a $1,000.00 minimum balance is maintained. If the balance goes below $1,000.00 at any time during the month, a fee of $5.00 will be charged.
Q. Do you offer a debit card?
A. A checking account must be opened first, then you may apply for a VISA ATM/Debit Card.
Q. Is my money insured?
A. YES. All accounts are insured by NCUA (National Credit Union Association) up to $250,000.00. There are ways to insure additional funds. Learn how your funds are insured here.
Q. Do you have a credit card?
A. Members 1st Credit Union has a VISA card with a great rate of 10.9% APR*. There are no fees for cash advances, and the rate is the same for cash advances. Payments may be made in person at the credit union office, online on E-teller, or by mail.
Q. Is there a minimum balance on your checking account?
A. NO Minimum balance is required on our regular Checking/Share Draft account. AND there is no monthly fee if you have direct deposit of any kind. A $3.00 monthly charge is taken on the last business day of each month for any regular checking accounts that do not have direct deposit.
Q. Do you offer mortgages and home equity loans?
A. YES, but certain restrictions apply. Please call to set up an appointment.
Other questions? Call us at (802) 257-5131.
*annual percentage rate